Refund Policy
There could be situations when customers request a refund of the payments in the event of a failure to launch the career profiling tool purchased or availed on Our website.
Depending on the time that you wish the refunds to be processed for customers, you can opt either for:
- Normal Refunds where it takes 5-7 working days for the refunds to reach customers.
How Refunds work?
When you make a refund request, the information is conveyed to banking partners or other related stakeholders. Each of them has its own mechanism to file the refund request, map it to their respective payments that were originally made and then take it forward. On completion of this process, the refund is sent back to the customer's bank account or card balance.
Payment Methods
We support all payment methods for refunds. Refunds will be sent back to the original payment method used in making the payment. For example, if a credit card was used to make the payment, the refund will be pushed to the same credit card.
Processing Time
When you send a refund request, the information is conveyed to our banking partners. Depending on the bank's processing time, it can take 5-7 business days for the refunds to reflect in the customer's bank account or card balance. The time taken to process a normal refund depends on the payment mode that was used while making the payment.
Payment Method |
Refund Time |
Credit or Debit Cards |
5-10 days |
Netbanking |
2-10 days |
Wallet |
0-3 days |
UPI |
2-7 days |